ScyllaDB University Live | Free Virtual Training Event
Learn more
ScyllaDB Documentation Logo Documentation
  • Server
  • Cloud
  • Tools
    • ScyllaDB Manager
    • ScyllaDB Monitoring Stack
    • ScyllaDB Operator
  • Drivers
    • CQL Drivers
    • DynamoDB Drivers
  • Resources
    • ScyllaDB University
    • Community Forum
    • Tutorials
Download
ScyllaDB Docs Scylla Operator Support Support overview

Support overview¶

Get support¶

ScyllaDB provides administrators with paid support, including Scylla Operator.

Troubleshooting issues¶

To learn more about what to do when issues arise, visit our dedicated troubleshooting section.

Gather data about your cluster¶

Scylla Operator contains an embedded tool called must-gather that can collect the required information for requesting support or reporting issues. Support requests and bug reports are required to attach the must-gather archive to help us understand the issue.

Was this page helpful?

PREVIOUS
Support
NEXT
Known issues
  • Create an issue
  • Edit this page

On this page

  • Support overview
    • Get support
    • Troubleshooting issues
    • Gather data about your cluster
Scylla Operator
  • v1.17
    • v1.17
    • v1.16
    • v1.15
    • master
  • Architecture
    • Overview
    • Storage
      • Overview
      • Local CSI Driver
    • Tuning
    • ScyllaDB Manager
  • Installation
    • Overview
    • Kubernetes
      • Generic
      • EKS
      • GKE
    • GitOps (kubectl)
    • Helm
  • Resources
    • Overview
    • ScyllaClusters
      • ScyllaClusters
      • ScyllaDB clients
        • Discovering ScyllaDB Nodes
        • Using CQL
        • Using Alternator (DynamoDB)
      • Node operations using Scylla Operator
        • Upgrading version of Scylla
        • Replacing a Scylla node
        • Automatic cleanup and replacement in case when k8s node is lost
        • Maintenance mode
        • Restore from backup
      • Deploying multi-datacenter ScyllaDB clusters in Kubernetes
        • Build multiple Amazon EKS clusters with inter-Kubernetes networking
        • Build multiple GKE clusters with inter-Kubernetes networking
        • Deploy a multi-datacenter ScyllaDB cluster in multiple interconnected Kubernetes clusters
      • Exposing ScyllaDB cluster
    • ScyllaDBClusters
      • ScyllaDBClusters
      • Exposing ScyllaDB cluster
    • ScyllaDBMonitorings
    • NodeConfigs
    • ScyllaOperatorConfigs
    • RemoteKubernetesCluster
  • Quickstarts
    • Deploying ScyllaDB on GKE
    • Deploying ScyllaDB on EKS
  • Support
    • Support overview
    • Known issues
    • Troubleshooting
      • Troubleshooting installation issues
    • Gathering data with must-gather
    • Releases
  • API Reference
    • scylla.scylladb.com
      • NodeConfig (scylla.scylladb.com/v1alpha1)
      • RemoteKubernetesCluster (scylla.scylladb.com/v1alpha1)
      • RemoteOwner (scylla.scylladb.com/v1alpha1)
      • ScyllaCluster (scylla.scylladb.com/v1)
      • ScyllaDBCluster (scylla.scylladb.com/v1alpha1)
      • ScyllaDBDatacenter (scylla.scylladb.com/v1alpha1)
      • ScyllaDBMonitoring (scylla.scylladb.com/v1alpha1)
      • ScyllaOperatorConfig (scylla.scylladb.com/v1alpha1)
Docs Tutorials University Contact Us About Us
© 2025, ScyllaDB. All rights reserved. | Terms of Service | Privacy Policy | ScyllaDB, and ScyllaDB Cloud, are registered trademarks of ScyllaDB, Inc.
Last updated on 14 July 2025.
Powered by Sphinx 8.1.3 & ScyllaDB Theme 1.8.6